[Example] Adventure Hotel Geirland

We use a very varied mix of local accommodations.

Comfort rooms are private rooms with private bathroom in guesthouses, hotels, motels, lodges, etc. Approximately 3-star rating.

Budget rooms are private rooms with a shared bathroom at guesthouses, hostels, hotels, etc. Approximately 2-star rating.

During winter months (October-April) we recommend 4WD vehicles but it doesn’t necessarily have to be a jeep, it is safest to drive a vehicle that you are comfortable with so if you’re not used to driving large cars then a smaller, but 4WD might be a better option.

In summertime any vehicle is good, depending on how many are traveling together, how much luggage you carry along and how much you’re willing to pay.

That depends mostly on the itinerary, some are faster paced while others are more relaxed. Days can range from 200-400 km, though very few days exceed 350 km. You are of course your own driver and guide while on a self-drive tour so you are free to make detours as you wish.

You never know what might happen while in a foreign country so we highly recommend you to have good travel insurance. Sure it costs a bit extra, but it can take a load off the mind and end up being a totally worth it in case something sudden could happen.

Take a look at what type of insurance is provided with your credit card, alternatively buy special travel insurance from an insurance provider.

As for the car rental, you can opt to buy extra insurance at the time of collecting the car. It may be wise to buy extra insurance such as windshield protection, as a cracked windshield from a stone being thrown off another car is among the most common incidents on Icelandic roads.
 

Other extra car insurances would be for example sand and ash protection, or additional insurance to lower the self-risk in case of an incident.

Our self-drive adventures have been optimized for the best value experience, which includes doing some thrilling activities in the amazing Icelandic nature. As the packages are offered at the best possible price no partial refunds or modifications to the itinerary can be permitted. That includes opting out of an included activity and getting a refund for that activity. You can, of course, choose not to do the activity but as mentioned there would be no partial refunds of the package price.

You should contact the service provider in question: If there is a problem with the car, contact the car rental. If you have troubles finding the hotel (which shouldn’t happen as you will be provided with the address and GPS coordinates), you should call the hotel.

If you have questions about an activity, contact the activity provider. You will receive all the necessary contact information from us.

1. You can pay directly through our website. That is the easiest, safest and fastest way to reserve and pay for your adventure. If you choose this way then you will receive a voucher as a confirmation via email. Which you will need to bring with you on your trip.

2. You can pay via phone, our phone number is +354 562 7000. Please be noted, however you pay, you will always get a voucher. It is important to have your voucher ready for your tour so please remember to print it out or make sure that you can show it through your electronic device.

You will receive a confirmation email after you have made the booking. If you think that you have made a booking and haven’t received an email confirmation then you may please contact us via email with an inquiry through our contact form, and we will figure it out together.

All charges are made in the tour operators currency: For tours in Iceland it's Icelandic krona, ISK, but for tours in Canada/Greenland it's either USD or CAD. 

On Adventures.com you can view an estimate of prices in EUR and other currencies. This is only to help you understand the approximate price. 

Your credit card will always be charged in the operators currency. 

Keep in mind that your card issuer may charge you a foreign transaction fee.

We do not require minimum participants on most of our tours but there is a minimum of 2 people for a few of our trips. If you are traveling solo and interested in a tour that requires more than 2 participants than we can take down your information and contact you if more people book the tour.

We can arrange private departures as per customer request. Almost all of the tours that we offer can be arranged as a private tour. If you prefer to have a private tour arranged than you may feel free to contact us through email info@adventures.com

Unfortunately, we don’t have any waiting list for our tours. Availability is found on our website in the availability sheet where all updates will automatically be made to the sheet listed in each tour description. We have a variety of different adventure tours around Iceland so there is a big chance that you find a similar version of the tour that you were originally looking for.
 

If your tour that you have booked is canceled on our behalf than you will receive a 100% refund. The refund process is different depending on the way you booked the tour.

If you booked the tour through our website then we will start the refund process as soon as we know if you will not be rescheduling and you will receive a separate email with a confirmation about that your refund has been processed.

If you booked the tour via booking agent than you will need to contact them directly to receive the refund. We will confirm with them about your canceled tour and then the refund process will start on their end. Extreme Iceland only receives the payment when the tour has finished, that means that your payment still remains with the booking agent and therefore, the refund can only be processed directly from their end.

The minimum age requirement is decided by our operational managers and is dependent on each activity and its difficulty ratings and can, therefore, vary between tours We put great value towards safety for our customers and the minimum age policy falls under this. Therefore we can not accommodate a person that has not reached the age limit on the tour.
We ask you to try to understand that this is based on safety procedures and we can therefore unfortunately not make any exceptions on this rule.

We can unfortunately not accommodate you and your group if the number of your group extends the number of available seats left on the tour. Our website shows the correct number of available seats left. It is impossible to squeeze additional participants onto sold out departures as we have really strict policy measures as to how many participants are assigned to each guide on our tour departures. Therefore we hope that you understand as this is of course done with our customer's safety in mind.